Terms and Conditions

CANCELLATIONS: We will refund your trip payments made for cancellations up to 10 days prior to departure. For cancellations within 10 days we retain the confirmation deposits. No refunds will be made for no-shows (including less people than originally booked/confirmed) cancellations within 48 hours or late comers.

We reserve the right to cancel any trip due to adverse river, road or weather conditions, or insufficient bookings - in these circumstances trip payments are refunded in full if the trip cannot be re-scheduled to suit.


The family thoroughly enjoyed both the jet boating and rafting. The rafting was definitely the highlight of their entire NZ holiday and will be the topic of conversation for quite some time!!!

Thank you for the excellent service and assistance in making their holiday a memorable one.

Sue McLarnon

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